Shipping, Returns and Exchanges

Returns/Exchanges

At this time, we are unable to offer refunds or exchanges. All sales are final. 

However, if you are dissatisfied with your item for reasons other than fit, or feel the condition of the item has been misrepresented, please reach out to us and we will work to make it right.

We do our best to ensure we accurately describe each item and it's condition, and we encourage asking questions prior to purchase.

 

Shipping

At present, we only ship domestically across the United States. All orders ship within 3-5 business days from the purchase date. Once your order has shipped, you will receive an automated email with tracking information and updates as your package makes its way to you.

Please note, Cool. Retro. Urban. is not responsible for damaged or lost items during the shipping process.